Terms of service

TERMS OF SERVICE

OVERVIEW This website is operated by SEOULVEIL. Throughout the site, the terms “we”, “us” and “our” refer to SEOULVEIL. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - SKINCARE DISCLAIMER & RESULTS

SEOULVEIL provides high-quality skincare products. However, individual results vary. The "Time-Reverse" effects and "14-Day Results" mentioned in our marketing are based on average user experiences and clinical ingredient data. We do not guarantee that every user will achieve the same results.

  • Sensitivity: It is the customer's responsibility to check the ingredient list for known allergens. We recommend a "patch test" on a small area of skin before full application.
  • Medical Advice: Our content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES

Certain products (such as our Buy 1 Get 1 Free bundles) may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 7 - THIRD-PARTY LINKS & ADVERTISING

Certain content, products, and services available via our Service may include materials from third-parties (such as TikTok, Meta, or Instagram). We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, or reviews (for example, a TikTok tag or an Instagram story mention), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments in any medium. We are under no obligation to pay compensation for any comments or reviews.

SECTION 9 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

SECTION 10 - LIMITATION OF LIABILITY; DISCLAIMER OF WARRANTIES

In no case shall SEOULVEIL, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

SECTION 11 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless SEOULVEIL and our parent, subsidiaries, affiliates, partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [YOUR COUNTRY/STATE].

SECTION 13 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [YOUR-SUPPORT-EMAIL@DOMAIN.COM].